Most installers have tried a shared-lead portal or a virtual assistant and been burned — resold leads, a person who doesn't know a grant from a guarantee, and nothing that's actually yours. Here's how InstallerHQ is built differently.
| InstallerHQYour back office | Shared-lead portalsCheckatrade, lead resellers | Generic VA / call centreFreelancer or agency | |
|---|---|---|---|
| The leads you get | ExclusiveGenerated for you and only you, under your brand. | Shared & resoldThe same enquiry is sold to 3–5 installers who then race to the bottom. | NoneA VA answers calls — they don't bring you new work. |
| Answers every call & message | 24/7 AI receptionistPhone, WhatsApp and web — answered in seconds, day or night. | NoYou still chase the lead yourself before a competitor does. | Office hours onlyMisses evenings, weekends and anything past their shift. |
| Knows the grants | GrantCheck built inLive BUS, ECO4 & Warm Homes logic gives a figure in ~30 seconds and captures the lead. | NoA raw enquiry with no eligibility or funding context. | NoA general VA won't know 2026 grant rules. |
| Under your brand | 100% yoursYour website, your number, your name on everything. | Their platformYou rent visibility on a directory that promotes your rivals beside you. | YoursBut nothing new is built — they just answer. |
| Books jobs into your diary | AutomaticallyQualified, quoted and booked straight into your calendar with reminders. | NoYou do the qualifying, quoting and chasing. | ManuallyIf they're on shift and remember to follow up. |
| Reviews, follow-up & admin | HandledGoogle review requests, no-show follow-ups, invoicing and job admin run in the background. | NoBuying leads is where it ends. | SomeWhatever one person has time for, at an hourly rate. |
| What it costs | Flat monthly planFrom £299/mo. You keep every job — no per-lead fee, no commission. | Per lead + membershipYou pay for leads that may already be sold, plus a yearly membership. | Hourly / retainerYou pay for time whether the phone rings or not. |
| Lock-in | NoneCancel anytime. We build around your existing number and tools. | Annual contractOften 12-month tie-ins. | VariesNotice periods and minimum hours are common. |
We don't resell leads and we don't touch your MCS or certification paperwork — you install and certify, we run the office around you.
Exclusive leads mean you're not one of five installers phoning the same homeowner. You quote on your terms, not the lowest.
Most installer enquiries come outside 9–5. The AI receptionist answers all of them, so the job's booked before a rival calls back.
Leads, calls, website, GrantCheck, reviews and admin under one roof — instead of a lead portal, a VA, a web guy and a spreadsheet.
Every InstallerHQ trade gets its own live checker that captures the enquiry as a named lead.
Book a free call and we'll show you exactly what your back office would look like — no lock-in, no pressure.
No lock-in · Cancel anytime